ForexShared Contact
Typical support hours: Mon–Fri • Response times can vary (not guaranteed)

Questions, feedback,
or support?

We can help with ForexShared tools, content, and general account-related questions (if applicable). We don’t provide financial advice, personalized recommendations, or trading signals.

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Email Support

For general inquiries and account-related issues (if applicable).

support@forexshared.com arrow_forward
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Partnerships

For affiliates, collaborations, and press.

partners@forexshared.com arrow_forward
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Response Time

Typical: 24–48 business hours (UTC). Weekends may take longer.

*Security/privacy requests may be prioritized when possible.

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Send us a message

Fill out the form below and we’ll do our best to respond as soon as we can.

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Security Notice

Please don't send passwords, broker logins, card numbers, or sensitive financial information. We will never ask for them.

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Message Received

Thank you for reaching out. Your request has been securely routed to our team.
Ticket Ref: #FS-

If you don’t hear back within 48 business hours, please re-send your email directly to support@forexshared.com.

library_books Before you contact
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To speed up support, please include the details below to help us route your message more accurately.

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Account Email: Always use the email associated with your ForexShared account.
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Screenshots: If reporting a bug, please include links to screenshots or videos.
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Specifics: Mention the browser version and device if experiencing UI issues.
shield_lock Data & Privacy Requests

For data archives, account deletion, or correction requests, please select "Privacy / Data Request" in the form topic.

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Frequently Asked Questions

Quick answers to common questions about our platform.

How do I reset my account password? expand_more
Use the “Forgot password” link on the sign-in page. If you don’t see the email, check spam/junk, then contact support.
Can I cancel my subscription anytime? expand_more
If you have a paid plan, you can manage or cancel it from your account/billing area. If you can’t find it, email support and we’ll help.
Do you offer personalized trading advice? expand_more
No, ForexShared is strictly an educational platform. We provide tools and data, but we do not offer financial advice or signals.
How long does it take for support to reply? expand_more
We aim to reply as soon as possible. Typical response time is 24–48 business hours, depending on queue volume and request type.